Authenticator: 2fa code generator: Privacy Policy

Security Defender - CyberHUB Privacy Policy

Effective Date: Dec 25, 2024

Our privacy policy at Security Defender - CyberHUB (the "Policy") outlines how we ("we", "us", "the Company") collect, use, disclose, and safeguard user information. This Policy applies exclusively to the Security Defender - CyberHUB suite of applications, including VPN, AdBlock, and 2FA services. It does not extend to our website or other products.

We encourage users to review this Policy regularly, as updates may occur. Notifications of significant changes may be sent via email, in-app messaging, or push notifications, provided permission has been granted.

DATA WE DO NOT COLLECT

At Security Defender - CyberHUB, transparency is key. Below is a list of information we do not collect:

• Details about how you use the internet connection, such as websites, applications, or services accessed while connected to our VPN.
• Your original IP address or the IP address of the VPN server you connect to.
• DNS queries made through our VPN service.
• AdBlock-specific browsing or tracking details.
• 2FA authentication codes or credentials used to access external accounts.

DATA WE COLLECT

To provide high-quality service and support, we collect only limited data. Below is a detailed breakdown of the information collected, categorized for better understanding:

ACCOUNT DATA

We collect the following information during registration and subscription:

• Registration date (e.g., 2024/12/01), automatically collected when you create an account.
• Subscription status (e.g., Active from 2024/12/01 to 2025/01/01), recorded during purchases.

This data is collected solely to assist with account management and customer support.

AGGREGATED DATA

Aggregated data is collected to help us improve our app and services:

• Operating system (e.g., iOS 17.1), recorded when you open the app.
• App version (e.g., Version 8.1.2), recorded when you open the app.
• Daily active users, recorded to assess app usage trends.
• User geodemographics, provided by App Store and Google Play Store analytics.

This information is used to enhance the overall user experience and plan future updates.

CONNECTION DATA

For troubleshooting and optimization, we collect limited connection-related data during VPN usage:

• Server location (e.g., US-West Server 1).
• Connection timestamp (e.g., Connected at 15:30 on 2024/12/01).
• Error reports (e.g., Connection failed: User denied permissions).
• Network type (e.g., 5G), collected via analytics.

Connection data is used strictly for debugging and optimizing VPN performance and is deleted within 96 hours.

OTHER INFORMATION

We may collect additional data for app functionality and performance analytics:

• Crash reports and page engagement data, collected to improve app stability and usability.
• Advertising identifiers (e.g., IDFA or Android AdMaster ID), used solely to analyze feature adoption and app performance.

Data collected for advertising or analytics is never shared with third-party advertisers.

OUR COMMITMENT TO PRIVACY PROTECTION

We prioritize your privacy and employ the following measures to protect your data:

• Access to user data is restricted to support and billing staff as necessary for their roles.
• Connection data and troubleshooting logs are deleted within 96 hours.
• We continuously review regulations and compliance requirements to safeguard user privacy.

If you have questions or requests related to privacy, contact us at support@2fa-generator.com. We aim to respond within 48 hours.

COOKIE POLICY

We use cookies to enhance our website's functionality and services. These include:

• Session cookies for saving preferences and login data.
• Google Analytics cookies for analyzing website performance and marketing effectiveness. Review Google's cookie policy here.

GDPR COMPLIANCE

If you are a user subject to the General Data Protection Regulation (GDPR), you have the following rights:

• The right to know what data we collect about you.
• The right to request a copy of your data (fulfilled within 30 calendar days).
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your data, except where retention is legally required (e.g., payment records).
• The right to suspend or object to data processing.
• The right to receive your data in a portable format (fulfilled within 40 calendar days).

CHANGES AND UPDATES TO THIS PRIVACY POLICY

We may update this Policy periodically. The revised Policy will be accessible through our Services, with the revision date noted. Continued use of our Services after updates indicates your acceptance of the revised Policy. For significant changes, we will attempt to notify you through prominent messaging or contact details.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at support@2fa-generator.com.